Frequently Asked Questions

Below are some questions we are frequently asked.  If you have a specific question not addressed here please e-mail or call.

Q:  How much does it cost to get an estimate?
A:  Estimates are always free, no obligation.

Q:  Do you only do work on vehicles?
A:  We work on vehicles but also work on boats, snowmobiles, ATV's, motorcycles, household leather furniture, restaurant seats, office furniture, and more!   Just about anything made of leather or vinyl we can repair.

Q:  Will the repair make it look like brand new when you are done?
A:  Probably not.  Although we are very detail oriented and make it look as good as possible, we like to tell customers it will look at least 80% better than it did, but not to expect it to look like new.  Most people are pleasantly surprised by the finished repair.

Q:  Do you do custom re-upholstery on vehicles?
A:  No, this is not something we offer. 

Q:  How much does it cost to have repair work done?
A:  This depends a lot on what needs to be repaired, as each situation is a little different.  We like to physically see the item needing repair, or some digital photos may suffice as well.  Estimates are free!

Q:  Do I have to bring my vehicle to you to be repaired or cleaned?
A:  No, we are a mobile service.  Depending on the work being done, we may need access to a power outlet.  Otherwise we carry everything we need right with us.  We service mainly the Central/Northern Wisconsin area.

Q:  Can I mail an item to you to be repaired?
A:  Yes, but please e-mail first with photos and a description of the item needing repair.  In some cases shipping costs may make it cost prohibitive to send items to us.

Q:  Are there some things that can't be repaired?
A:  Yes, there is a limit to what we can do.  In some cases if the damage is too severe it will make more sense for you to have the item replaced, re-upholstered, etc.

Q:  How long will the repair last?
A:  It depends.  Some repairs will last indefinitely.  Other repairs, if they undergo a great deal of stress, heat, chemicals, or vigorous cleaning may start to break down over time.  We will discuss each individual repair with you when we give you an estimate, including how durable we expect the repair to be and things you can do to prolong the life of the repair.